Frequently Asked Questions

How do I stop — or restart — text messages from you?

Reply STOP to any of our texts and all messages end immediately — that block happens at the phone-carrier level, and not even we can send to you after that. If you change your mind, texting START from the same phone is the only way to turn messages back on; signing up again on our website won't restart them until you've texted START. Reply HELP any time for assistance, or call 319-235-9620.

Do you have a minimum order?

No minimum order required. We serve everyone from individual contractors to large manufacturing facilities.

Can I order online?

Yes! Browse our full catalog with live inventory, add items to your cart, and check out securely online — pay by credit card, bill it to your Scot’s Supply account on your account’s terms, or choose Will Call and pay in store when you pick up. Prefer to talk to someone? Call (319) 235-9620 or email sales@scotssupply.com.

I’m already a Scot’s Supply customer — how do I set up online access?

Email us at sales@scotssupply.com and we’ll set up your web login and send you a welcome email, with your account pricing and order history ready to go. Already started creating an account online? Let us know at the same address and we’ll merge it into your existing account.

Do you build custom hydraulic hose assemblies?

Yes. Our hose shop builds custom assemblies to your specs. Bring in your old hose or just the measurements and fittings, and we'll get you set up.

How do I get Net 30 terms?

Contact us to open a business account. We'll run a quick credit review and most approvals happen same-day. Learn more.

Do you carry Safety Data Sheets (SDS)?

Yes. SDS sheets are available for download directly on product pages where applicable. Contact us if you need an SDS for a product not listed online.

What areas do you serve?

We're based in Waterloo, Iowa and primarily serve the Cedar Valley region. Our outside sales team covers a broad area — contact us to check your area.

A product I need shows "Out of Stock" — can I still order it?

Yes. Out of stock products remain orderable. We'll give you an expected arrival date and notify you when it's ready. Most items restock quickly.

Where are you located?

814 Ansborough Ave., Waterloo, IA 50701. See map and directions.